Golf Store

We offer standard shipping through major shippers as well as 3rd Day, Second Day, and Next Day Delivery at an additional cost. Gift cards will be shipped the next business day.

Delivery requires a complete street address.

Additional shipping charges for Hawaii, Alaska & outside the USA do apply. Additional charges will apply for Express shipments.

Should we be out of a catalog item, we will contact you for instructions.

Be sure to save everything, including the shipping carton.

ARKANSAS GOLF CENTER will exchange or refund non-sale-priced merchandise purchased through our retail stores, by phone, or website, within 30 days of product receipt, provided the merchandise is accompanied by the original sales receipt* and in new, unused condition.

Product must be in the exact condition it was in at the time of sale, including all attached packaging, advertisements, paperwork, and protective covering if applicable. This includes products that have plastic shrink-wrap at the time of the sale. Customers are responsible for this missing shrink-wrap, even if they asked an Arkansas Golf Center employee to remove it. Items may, but not always, be refused if protective covering such as this wrapping is missing, and their removal has caused noticeable wear to the product.

“Unused” not only applies to using the product as intended but also to any wear on the product coming from any means such as carpet abrasions, golf bag wear, head cover abrasions, etc. This policy is here only to protect the value of the club. As long as the club retains the same perceived value as it had on the day of purchase, a refund will likely be issued.

Refunds

Refunds will be issued as follows:

Original Sales Receipt can be any Arkansas Golf Center store register receipt, shipping invoice, or Internet screen printout. An exchange receipt does not qualify as an original sales receipt.

Store Credit is not redeemable for cash and will not be replaced or honored for payment if lost or stolen. Gift Cards are not redeemable for cash (except where required by law) and will not be replaced or honored for payment if lost or stolen.

Exceptions and Exclusions

Arkansas Golf Center reserves the right to limit or refuse the return of certain merchandise, such as special or custom orders, custom clubs, clubs modified in shop by an Arkansas Golf Center employee at the request of the customer, assembled or altered components of any kind (including re-shaft, re-grip, lie angle alterations, club length alterations, etc.), personalized items and media (e.g. books, video, software, etc.). Free goods, received as part of a promotional offer, or a sale, are not eligible for exchange or return. Used and consigned merchandise may also be refused.

Warranty Claims/Defective Returns

Arkansas Golf Center offers no in-house warranty, and all warranty rules are set by the original product manufacturer. Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers’ products, or may be found on their respective websites.

Any Defective product may be returned anytime while under the manufacturer’s warranty period. Please contact Arkansas Golf Center at 501.327.0171 prior to returning any merchandise for warranty or defective consideration.

If a problem occurs with the product and has been used in any way, under normal wear and usage, the item will be handled as a warranty issue, not as defective. Return shipping charges for warranty items are the customer’s responsibility.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period, Arkansas Golf Center will do everything possible to assist you in taking care of the particular situation.

If needed, call Arkansas Golf Center to inquire about the manufacturer’s warranty time period.

It is at the manufacturer’s discretion to repair, replace, or refund an item. Please allow 4 to 6 weeks for repair from the time the manufacturer receives the item.

Manufacturer warranties do still apply to custom and special order items. Special Order items and Custom order items are NOT returnable.

Used items are sold “as is” and may have no manufacturer’s warranty. However, if the item is a newer used item, some warranties may apply at the discretion of the manufacturer only.

Arkansas Golf Center offers no in-house warranties.

If your Arkansas Golf Center built/procured clubs are not delivered with the specifications prescribed by your fitter, please let us know. We’ll re-build or have the O.E.M. rebuild the clubs with the correct specs prescribed at no charge to you. This guarantee has a time frame of 30 days from which time the clubs were delivered to you.

Furthermore, if your Arkansas Golf Center purchased custom golf clubs do not deliver the results you saw the day of your fitting in the fitting bay on our launch monitor, we encourage you to come back within 30 days of receiving the clubs so we can make it right. Upon return, we will double-check all the specs of the golf equipment and can make changes to specs such as length, loft, lie angle, swing weight, shaft bend profile, if they are not within allowed tight tolerances vs. what you were fit into the day of your fitting. We will work with you at no additional charge to make sure the clubs are performing with the same changeable specs as the clubs you initially fitted into. This guarantee has a 30-day time frame from which the clubs were delivered. However, please let us know at any time if you are unhappy. We want to work with you, and we love to make happy customers and better golfers!