Policies

Return Policy

If a problem occurs with the product and has been used in any way, under normal wear and usage, the item will be handled as a warranty issue, not as defective. Return shipping charges for warranty items are the customer’s responsibility. All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period Arkansas Golf Center will do everything possible to assist you in taking care of the particular situation. If needed, call Arkansas Golf Center to inquire on manufacturer’s warranty time period. It is at the manufacturer’s discretion on repair, replace, or refund of an item. Please allow 4 to 6 weeks for repair from the time manufacturer receives item. Manufacturer warranties do still apply to custom and special order items. Special Order items and Custom order items are NOT returnable.

Our Warranty

Arkansas Golf Center stands behind every item we sell. We are committed to having satisfied customers that can’t wait to tell their friends about Arkansas Golf Center. We offer a 100% MONEY BACK GUARANTEE. In the unlikely event you are unhappy with the product simply return it within 30 days for a 100% credit refund. Items returned must be accompanied by the original packaging and materials. ITEMS MUST BE IN NEW AND UNUSED CONDITION. ALL RETURNS WILL BE INSPECTED PRIOR TO CREDIT BEING ISSUED. CREDIT WILL BE ISSUED FOR THE PURCHASE PRICE OF THE ITEM(S) RETURNED. SHIPPING COSTS ARE NONREFUNDABLE. Central Arkansas Golf Academy RESERVES THE RIGHT TO ASSESS A RESTOCKING CHARGE ON ALL CLOSEOUT ITEMS AND ITEMS LISTED WITH AN * (ASTERISK), I.E. ITEMS NOT NORMALLY STOCKED. When returning a product all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, item of the week, custom orders, demo items, personalized items, open video, DVD’s and computer items are not returnable.

Shipping Options

We offer standard shipping through UPS as well as 3rd Day, Second Day and Next Day Delivery at an additional cost. Standard shipping for continental USA is via UPS Ground for larger packages, and USPS Priority Mail for small items. UPS delivery requires a complete street address. Military addresses will be shipped Parcel Post. Additional shipping charges for Hawaii, Alaska & outside the USA do apply. Additional charges will apply for Express shipments. Should we be out of a catalog item, we will contact you for instructions. Be sure to save everything, including the shipping carton.